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Bug report: Access Violation

 
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cubic
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Joined: 18 Jul 2007
Posts: 29

PostPosted: Wed Aug 10, 2011 4:25 am    Post subject: Bug report: Access Violation Reply with quote

The steps were these:

I searched (Alt+F7) for text files in c:\Program files.
I fed the results to the right panel - there were 255761 files
I left the Total Commander and worked in Firefox for a while
I returned to TC
I pressed the 'star' key to mark all files.
Then I THINK I pressed Alt+Enter.
Bug appeared

I have the bug report as image. How do I upload an image on this forum?

Update:
here is the stack trace: http://tinypic.com/r/adyxoh/7
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cubic
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PostPosted: Wed Aug 10, 2011 4:40 am    Post subject: Reply with quote

IT CAN BE REPRODUCED ON DEMAND!

Update:
I think the crash is based on the size of the search and not on the folder where I search.
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MVV
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Joined: 03 Aug 2008
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Location: Russian Federation

PostPosted: Wed Aug 10, 2011 5:06 am    Post subject: Reply with quote

In any Windows message box you can press Ctrl+C to copy text to clipboard and then simply paste it into your post.
BTW, message on your screenshot tells about it. Smile
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ghisler(Author)
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PostPosted: Thu Aug 11, 2011 7:11 am    Post subject: Reply with quote

Could you please post the report via Ctrl+C - Ctrl+V? This way I don't have to type in all those numbers manually. Thanks!
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cubic
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PostPosted: Thu Aug 11, 2011 7:55 am    Post subject: Reply with quote

---------------------------
Total Commander 7.56a
---------------------------
Access violation at address 7602CC0B. Write of address 077C6140.
Access violation at address 7602CC0B. Write of address 077C6140
Windows 7 6.1 (Build 7600)

Please report this error to the Author, with a description
of what you were doing when this error occurred!

Windows exception: C0000005
Stack trace:
7602CC0B
6ADEA8 6B38B5 56EAC8 549743 445A9F 444F62
>422CC0 444523 422CC0 42838C 428424 6C53C9

Raw:
44002F 44002F 44002F 6ADEA8 444491 422CC0
610074 610074 444523 422CC0 6864C9 567A28
610074 610074 444491 422CC0 610074 444491
422CC0 4452DB 443011 445231 4348C2 4445E5
444F62 444F85 422CC0 444523 422CC0 6B38B5
56EAC8 610074 610074 610074 610074 610074
422CC0 444491 422CC0 4452BE 443011 445231
4348C2 4445E5 444F62 444F85 549743 444523
422CC0 5475D7 5475D7 443011 445231 443011
445231 4445E5 42499C 4445E5 444F62 444F85

Press Ctrl+C to copy this report!
Continue execution?
---------------------------
Yes No
---------------------------
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ghisler(Author)
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PostPosted: Mon Aug 15, 2011 7:10 am    Post subject: Reply with quote

The error seems to occur in IContextMenu->QueryContextMenu.

The problem you have is most probably a faulty shell extension.

To correct it, please try the following:
1. Get the free tool ShellExView:
http://www.nirsoft.net/utils/shexview.html
2. Start it. On 64-bit systems, start ShellExView with /wow64 command line parameter.
3. Sort the shell extensions by type
4. Disable all context menu shell extensions one by one (you can hide/keep those belonging to Windows, they are usually OK).
5. Continue until Total Commander stops crashing
6. Now you can re-enable the extensions which don't cause any problems
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cubic
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PostPosted: Mon Aug 15, 2011 7:32 am    Post subject: Reply with quote

Unfortunately I cannot reproduce the bug anymore. But I disabled anyway ALL non-Microsoft extensions. Thanks.
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ghisler(Author)
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PostPosted: Thu Aug 18, 2011 6:34 am    Post subject: Reply with quote

Normally they don't do any harm, so you can re-enable them if you use them. Otherwise you can keep them disabled.
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