TC crashes when it is starting

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Lake
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TC crashes when it is starting

Post by *Lake »

Hi All
When I launch TC, It crashes immediately.
The problem started about one month ago, with vs 9.0.
I've insert TC into the whitelist of my antivirus, thinking the problem would be caused of It, but nothing.
I've upgrade to 9.1 today, but the problem remains.
The only way to solve the crash is start TC as amministrator, but in this way I loose all my personal settings.

P.s. I've searched a topic with this problem but I didn't find one. So sorry if already exist and I've opened one more.

Thanks
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Stefan2
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Post by *Stefan2 »

Hi.

Tell us something about your system.
OS and Bitness, TC bitness?


Here is one idea to solve your problem:


Do you know where your wincmd.ini is located?
Probably in "username appdata ghisler" folder.

Rename the wincmd.ini.

Now see if TC starts better. (A brand new ini is created)

If yes, probably you have "installed" a faulty plugin.
Or one that doesn't work anymore whit your current OS update?

To solve this, use the original wincmd.ini again.
(Make a copy of it to keep your origin settings)

Modify the original file, search for the four "Plugins]" sections.

Remove one whole section, save the file, then see if TC launches.
If not, remove the next of that four "Plugins]" sections.

If you find a faulty section that way,
copy the whole faulty section back,
and now remove one plugin after the other to find the culprit.



Another way would be to use that fresh created ini
and copy section by section back from your original ini,
until TC will again not start anymore.




 
Lake
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Post by *Lake »

Hi Stefan
thanks for your quickly answer.

I'm using win 10 64 bit and TC 9.1 64 bit.

I tried as you said:
I gave a new name of wincmd.ini and immediately TC has worked with standard settings.
(I preferred to set my personal setting from the beginning than keep the old one).

But the folder plugin was already empty.
At those moment when I selected the photos or pdf files, the photo viewer and the pdf reader didin't work for every opening file, so I tried to install new plugins, new internal and external viewer (irfan View).
But the problem remains.

Thanks again for your answer
Lake
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ghisler(Author)
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Post by *ghisler(Author) »

You write that it worked after renaming the wincmd.ini - so it's definitely one of your settings or plugins. Which ones did you install afterwards?
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Lake
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Post by *Lake »

"You write that it worked after renaming the wincmd.ini "
Yes, now using a normal User, TC starts without crashes.

"Which ones did you install afterwards?"
I've installed again a fresh 9.1 upgrade just few minuts ago: without plugins installed.
I can't open photo or pdf, then in few second the external software frezes.

If I open TC as Admin, the problem disapears.

Is there a way to re-install again a new and fresh copy of TC or return to the native settings?

Thanks for helping me

Lake
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ghisler(Author)
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Post by *ghisler(Author) »

You mean when you double click these files? Or when you view them with F3?
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Lake
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Post by *Lake »

When I double click on it
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ghisler(Author)
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Post by *ghisler(Author) »

You can try to define an internal association, there may be a problem with the file associations:
1. Menu Files - Internal associations
2. Add...
3. Enter file type, e.g. *.docx
4. Click OK
5. On the line with "Open" in front, click on >>
6. Pick the program, e.g. word
7. Click OK
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Lake
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Post by *Lake »

Thanks for the advice.

I think to have found the problem:
Now TC starts normally and without crashes when I'm opening files of any kind.

It should be the dimension of icons.

I've start from the "clean" point and I've change one setting once.
Color: no problem.
More icons and shortcuts button on the main bar: no problem.
No plugin installed.
I'm keeping the original dimensions and I have no problem.
Before I modified the icons dimensions and I had crashes.
I'm not an IT worker or an IT expert but now TC is perfect.

Thanks for your help

Lake
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petermad
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Post by *petermad »

Changing the icon dimensions shouldn't cause a crash

Which icon dimension setting are you referring to?:
1. "Configuration" -> "Options..." -> "Icons" -> "Icon size"
or
2. "Configuration" -> "Options..." -> "Icons" -> "Icons in main menu"
or
3. "Configuration" -> "Button bar..." -> "Appearance" -> "Size"
or
4. "Configuration" -> "Button bar..." -> "Appearance" -> "Small icons"

And what size did you chnage it into?
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TC 3.50b4 on Android 6 & 13
Try: TC Extended Menus | TC Languagebar | TC Dark Help | PHSM-Calendar
Lake
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Post by *Lake »

Thanks Petermad

I've modified the 1st and 2nd points.
But before I modified the 3th and 4th too.

I think It should be something of personal settings because when I opened the TC as Admin I had not more my added shortcut buttons and the icon style and dimensions were standard (default).

Now I'm keeping the icon as default with my shortcut button and all is fine.

Lake
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petermad
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Post by *petermad »

think It should be something of personal settings because when I opened the TC as Admin I had not more my added shortcut buttons and the icon style and dimensions were standard (default).
Those setting should be the same no matter whether you open TC as Admin or not.

It looks like your wincmd.ini is placed in a directory where you do not have write privileges when running TC as non-Admin.

Where is your wincmd.ini placed? you can see that under "Help" -> "About Total Commander..."
License #524 (1994)
Danish Total Commander Translator
TC 11.03 32+64bit on Win XP 32bit & Win 7, 8.1 & 10 (22H2) 64bit, 'Everything' 1.5.0.1371a
TC 3.50b4 on Android 6 & 13
Try: TC Extended Menus | TC Languagebar | TC Dark Help | PHSM-Calendar
Lake
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Post by *Lake »

"Where is your wincmd.ini placed?"

c:\Users\.......\AppData\Roaming\GHISLER\

Thanks
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petermad
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Post by *petermad »

2Lake
c:\Users\.......\AppData\Roaming\GHISLER\
Hmm, That should not cause a problem.

Maybe you could upload the wincmd.ini that doesn't work for you - for us to test?
License #524 (1994)
Danish Total Commander Translator
TC 11.03 32+64bit on Win XP 32bit & Win 7, 8.1 & 10 (22H2) 64bit, 'Everything' 1.5.0.1371a
TC 3.50b4 on Android 6 & 13
Try: TC Extended Menus | TC Languagebar | TC Dark Help | PHSM-Calendar
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