[8.0ß5-x64] TC silently closes on trying to resize SyncDirs

Flint · Post by *Flint » 2011-10-15, 09:09 UTC

1. Start TC x64 with empty INI.
2. Open the SyncDirs dialog.
3. Try to make the window wider or narrower by dragging its right or left border.
4. TC suddenly closes without any messages.

OS: WinXP x64.

Added:
I also tested it in Win7 x64, and system showed me the message "Total Commander has stopped working":

Code: Select all

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	TOTALCMD64.EXE
  Application Version:	8.0.0.1
  Application Timestamp:	00000000
  Fault Module Name:	USER32.dll
  Fault Module Version:	6.1.7600.16385
  Fault Module Timestamp:	4a5be088
  Exception Code:	c0000005
  Exception Offset:	000000000001c2cd
  OS Version:	6.1.7600.2.0.0.256.48
  Locale ID:	1049
  Additional Information 1:	c0f2
  Additional Information 2:	c0f29e915d3e79b5ce70b7cb99976f2f
  Additional Information 3:	f319
  Additional Information 4:	f319334f5788f08ace4acd0b98651f49

Unfortunately, there is no crash dump file in both %TEMP% and \windows\Temp, so this is the only available information.

Post by *petermad » 2011-10-15, 18:08 UTC

Confirmed for Win 7 x64

I get this report: http://madsenworld.dk/tcmd/syncfault.txt

I seems like I have to change the size 3 times in a row to see it happen.

karlchen · Post by *karlchen » 2011-10-15, 19:40 UTC

Crash confirmed.
Could provide two WER reports much like the one posted by petermad as well.

Testing environment:
+ Server 2008 R2, classic theme
+ connected using RDP
+ Total Commander 8.0ß5 64-bit

Cannot reproduce the problem on:
+ Server 2008 R2, classic theme
+ connected using RDP
+ Total Commander 8.0ß4 64-bit
+ Total Commander 8.0ß5 32-bit

So far I have not been able to reproduce the problem either on:
+ Windows 2003 Std SP2 64-bit, classic theme
+ connected using RDP
+ Total Commander 8.0ß5 64-bit

Karl
--
WER Reports:

[face=courier]==================================================
Process File : TOTALCMD64.EXE
Event Name : Stopped working
Event Time : 10/15/2011 9:31:16 PM
User Name : karl
Exception Code : 0xc0000005
Exception Offset : 0x000163fb
Fault Module Name : USER32.dll
Fault Module Version: 6.1.7600.16385
Process Path : C:\Users\karl\totalcmd\TOTALCMD64.EXE
Report File Size : 9,804
Report File Path : C:\Users\karl\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_TOTALCMD64.EXE_f3bf76dd3b64386836fd9979543e5ed3f9ee11d_db687572\Report.wer
==================================================

==================================================
Process File : TOTALCMD64.EXE
Event Name : Stopped working
Event Time : 10/15/2011 9:28:44 PM
User Name : karl
Exception Code : 0xc0000005
Exception Offset : 0x003f080c
Fault Module Name : TOTALCMD64.EXE
Fault Module Version: 8.0.0.1
Process Path : C:\Users\karl\totalcmd\TOTALCMD64.EXE
Report File Size : 10,020
Report File Path : C:\Users\karl\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_TOTALCMD64.EXE_27b65c6ff56094da908b332db45a1906a9da33e_dd1057ad\Report.wer
==================================================

Version=1
EventType=APPCRASH
EventTime=129631805241083155
ReportType=2
Consent=1
ReportIdentifier=e4102450-f763-11e0-b7d1-005056b2657e
IntegratorReportIdentifier=e410244f-f763-11e0-b7d1-005056b2657e
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=TOTALCMD64.EXE
Sig[1].Name=Application Version
Sig[1].Value=8.0.0.1
Sig[2].Name=Application Timestamp
Sig[2].Value=00000000
Sig[3].Name=Fault Module Name
Sig[3].Value=TOTALCMD64.EXE
Sig[4].Name=Fault Module Version
Sig[4].Value=8.0.0.1
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00000000003f080c
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.272.7
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=4eb4
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=4eb4c510da539008c39874b08ca4a681
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=9210
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=9210bb97b10cae2f703e03371fd907fd
UI[2]=C:\Users\karl\totalcmd\TOTALCMD64.EXE
UI[3]=Total Commander has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Users\karl\totalcmd\TOTALCMD64.EXE
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\advapi32.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
LoadedModule[8]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7\comctl32.dll
LoadedModule[9]=C:\Windows\system32\GDI32.dll
LoadedModule[10]=C:\Windows\system32\USER32.dll
LoadedModule[11]=C:\Windows\system32\LPK.dll
LoadedModule[12]=C:\Windows\system32\USP10.dll
LoadedModule[13]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[14]=C:\Windows\system32\comdlg32.dll
LoadedModule[15]=C:\Windows\system32\SHELL32.dll
LoadedModule[16]=C:\Windows\system32\mpr.dll
LoadedModule[17]=C:\Windows\system32\ole32.dll
LoadedModule[18]=C:\Windows\system32\oleaut32.dll
LoadedModule[19]=C:\Windows\system32\version.dll
LoadedModule[20]=C:\Windows\system32\winmm.dll
LoadedModule[21]=C:\Windows\system32\winspool.drv
LoadedModule[22]=C:\Windows\system32\IMM32.DLL
LoadedModule[23]=C:\Windows\system32\MSCTF.dll
LoadedModule[24]=C:\Windows\system32\msimg32.dll
LoadedModule[25]=C:\Windows\system32\UxTheme.dll
LoadedModule[26]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[27]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16661_none_a44e1fc257f685f6\comctl32.dll
LoadedModule[28]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[29]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[30]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[31]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[32]=C:\Windows\system32\propsys.dll
LoadedModule[33]=C:\Windows\system32\ntmarta.dll
LoadedModule[34]=C:\Windows\system32\WLDAP32.dll
LoadedModule[35]=C:\Windows\system32\profapi.dll
LoadedModule[36]=C:\Windows\system32\apphelp.dll
LoadedModule[37]=C:\Windows\system32\NetworkExplorer.dll
LoadedModule[38]=C:\Windows\system32\SnacNp.dll
LoadedModule[39]=C:\Windows\system32\PSAPI.DLL
LoadedModule[40]=C:\Windows\system32\vmhgfs1.dll
LoadedModule[41]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_88dce9872fb18caf\MSVCR80.dll
LoadedModule[42]=C:\Windows\System32\drprov.dll
LoadedModule[43]=C:\Windows\System32\WINSTA.dll
LoadedModule[44]=C:\Windows\System32\ntlanman.dll
LoadedModule[45]=C:\Windows\system32\netutils.dll
LoadedModule[46]=C:\Windows\system32\cscapi.dll
LoadedModule[47]=C:\Windows\system32\srvcli.dll
LoadedModule[48]=C:\Windows\System32\shdocvw.dll
LoadedModule[49]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[50]=C:\Windows\system32\EhStorShell.dll
LoadedModule[51]=C:\Windows\system32\ntshrui.dll
LoadedModule[52]=C:\Windows\system32\slc.dll
LoadedModule[53]=C:\Windows\system32\wkscli.dll
LoadedModule[54]=C:\Windows\system32\explorerframe.dll
LoadedModule[55]=C:\Windows\system32\DUser.dll
LoadedModule[56]=C:\Windows\system32\DUI70.dll
LoadedModule[57]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[58]=C:\Windows\system32\rsaenh.dll
LoadedModule[59]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[60]=C:\Windows\system32\actxprxy.dll
LoadedModule[61]=C:\Users\karl\totalcmd\wcmzip64.dll
LoadedModule[62]=C:\Users\karl\totalcmd\unRAR64.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Total Commander
AppPath=C:\Users\karl\totalcmd\TOTALCMD64.EXE

Version=1
EventType=APPCRASH
EventTime=129631806768709990
ReportType=2
Consent=1
ReportIdentifier=3fa55204-f764-11e0-b7d1-005056b2657e
IntegratorReportIdentifier=3fa55203-f764-11e0-b7d1-005056b2657e
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=TOTALCMD64.EXE
Sig[1].Name=Application Version
Sig[1].Value=8.0.0.1
Sig[2].Name=Application Timestamp
Sig[2].Value=00000000
Sig[3].Name=Fault Module Name
Sig[3].Value=USER32.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7600.16385
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4a5be088
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00000000000163fb
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.272.7
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=3ee4
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=3ee4821e9c8406d6d61a18634d570e02
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=076b
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=076b8bdf3c8c174a79b11c8de392deac
UI[2]=C:\Users\karl\totalcmd\TOTALCMD64.EXE
UI[3]=Total Commander has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Users\karl\totalcmd\TOTALCMD64.EXE
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\advapi32.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
LoadedModule[8]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7\comctl32.dll
LoadedModule[9]=C:\Windows\system32\GDI32.dll
LoadedModule[10]=C:\Windows\system32\USER32.dll
LoadedModule[11]=C:\Windows\system32\LPK.dll
LoadedModule[12]=C:\Windows\system32\USP10.dll
LoadedModule[13]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[14]=C:\Windows\system32\comdlg32.dll
LoadedModule[15]=C:\Windows\system32\SHELL32.dll
LoadedModule[16]=C:\Windows\system32\mpr.dll
LoadedModule[17]=C:\Windows\system32\ole32.dll
LoadedModule[18]=C:\Windows\system32\oleaut32.dll
LoadedModule[19]=C:\Windows\system32\version.dll
LoadedModule[20]=C:\Windows\system32\winmm.dll
LoadedModule[21]=C:\Windows\system32\winspool.drv
LoadedModule[22]=C:\Windows\system32\IMM32.DLL
LoadedModule[23]=C:\Windows\system32\MSCTF.dll
LoadedModule[24]=C:\Windows\system32\msimg32.dll
LoadedModule[25]=C:\Windows\system32\UxTheme.dll
LoadedModule[26]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[27]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16661_none_a44e1fc257f685f6\comctl32.dll
LoadedModule[28]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[29]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[30]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[31]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[32]=C:\Windows\system32\propsys.dll
LoadedModule[33]=C:\Windows\system32\ntmarta.dll
LoadedModule[34]=C:\Windows\system32\WLDAP32.dll
LoadedModule[35]=C:\Windows\system32\profapi.dll
LoadedModule[36]=C:\Windows\system32\apphelp.dll
LoadedModule[37]=C:\Windows\system32\NetworkExplorer.dll
LoadedModule[38]=C:\Windows\system32\SnacNp.dll
LoadedModule[39]=C:\Windows\system32\PSAPI.DLL
LoadedModule[40]=C:\Windows\system32\vmhgfs1.dll
LoadedModule[41]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_88dce9872fb18caf\MSVCR80.dll
LoadedModule[42]=C:\Windows\System32\drprov.dll
LoadedModule[43]=C:\Windows\System32\WINSTA.dll
LoadedModule[44]=C:\Windows\System32\ntlanman.dll
LoadedModule[45]=C:\Windows\system32\netutils.dll
LoadedModule[46]=C:\Windows\system32\cscapi.dll
LoadedModule[47]=C:\Windows\system32\srvcli.dll
LoadedModule[48]=C:\Windows\System32\shdocvw.dll
LoadedModule[49]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[50]=C:\Windows\system32\EhStorShell.dll
LoadedModule[51]=C:\Windows\system32\ntshrui.dll
LoadedModule[52]=C:\Windows\system32\slc.dll
LoadedModule[53]=C:\Windows\system32\wkscli.dll
LoadedModule[54]=C:\Windows\system32\explorerframe.dll
LoadedModule[55]=C:\Windows\system32\DUser.dll
LoadedModule[56]=C:\Windows\system32\DUI70.dll
LoadedModule[57]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[58]=C:\Windows\system32\rsaenh.dll
LoadedModule[59]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[60]=C:\Windows\system32\actxprxy.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Total Commander
AppPath=C:\Users\karl\totalcmd\TOTALCMD64.EXE[/face]

Post by *ghisler(Author) » 2011-10-16, 14:33 UTC

Confirmed, thanks! The problem was caused by auto-complete.

Flint · Post by *Flint » 2011-10-21, 11:44 UTC

Confirm fixed in 8.0β6.

Post by *petermad » 2011-10-21, 22:20 UTC

Confirmed fixed in TC 8.0b6 x64

Post by *ghisler(Author) » 2011-11-03, 14:25 UTC

Thanks!