Total Commander

Hi, I try to make connection with ftp connection and the connection failed. That my log:
2014-08-30 10:59:30 FTP:Get directory.../
2014-08-30 10:59:31 FTP:Get directory.../NAD-FSJ/
2014-08-30 10:59:31 FTP:Resolving server address...
2014-08-30 10:59:31 FTP:Connecting...
2014-08-30 10:59:32 FTP:Connect, waiting for login...
2014-08-30 10:59:32 FTP:220 You will be disconnected after 10 minutes of inactivity.
2014-08-30 10:59:32 FTP:Logging in...
2014-08-30 10:59:32 FTP:USER azrin
2014-08-30 10:59:32 FTP:331 User azrin OK. Password required
2014-08-30 10:59:32 FTP:PASS *****
2014-08-30 10:59:32 FTP:230 OK. Current restricted directory is /
2014-08-30 10:59:32 FTP:OPTS UTF8 ON
2014-08-30 10:59:33 FTP:504 Unknown command
2014-08-30 10:59:33 FTP:SYST
2014-08-30 10:59:33 FTP:215 UNIX Type: L8
2014-08-30 10:59:33 FTP:Connect OK!
2014-08-30 10:59:33 FTP:Get directory...
2014-08-30 10:59:33 FTP:CWD /
2014-08-30 10:59:33 FTP:553 User not allow
2014-08-30 10:59:33 FTP:Change directory failed!
2014-08-30 10:59:34 FTP:QUIT
2014-08-30 10:59:35 FTP:221 Logout.
2014-08-30 10:59:35 FTP:OFFLINE!

553 User not allow

It seems that you are not allowed to access the root. Try setting a home folder in the connection configuration, e.g.
ftp.servername.com/home/username