installer hangs

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nsp
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installer hangs

Post by *nsp »

I downloaded installer form 32/64bit of TC 10b1a.
I have chosen to update current installation on dedicated folder c:\tools\totalcmd no junction, no hardlink.
When i click to proceed, the installer hang and nothing happened.
I have windows 10 64bit 20H2.
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ghisler(Author)
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Re: installer hangs

Post by *ghisler(Author) »

Where exactly does it hang? What was the last thing shown by the installer?
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nsp
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Re: installer hangs

Post by *nsp »

No TC instance running.
A) You lauch the installer
B) choose update current install and click next.
C) Nothing happend, if you click on blue installer window, title show "not responding"....
And the installer seems blocked !

If TC is running it is the same with intermediate dialog that close current instance. and then nothing forever...
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Re: installer hangs

Post by *ghisler(Author) »

Could you try the 64-bit only installer instead? It is a 64-bit program, while the combined one is a 32-bit program.
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Re: installer hangs

Post by *yyang »

Same issue here when upgrading from 9.51 to 10b2. The installer consumes 100% of a CPU core, and the "Would you like to protect..." dialog never appears. Please see the stack trace here: Image: https://i.postimg.cc/SsRB89nW/a.png
#147523
Poggio2021
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Cannot install beta 10

Post by *Poggio2021 »

Hi,
I am a registered user. I have to tried installing both new beta 10 (1 and 2) but the installer freezes and does not do anything. TC dos not give any error.
Thanks
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Re: Cannot install beta 10

Post by *gdpr deleted 6 »

viewtopic.php?f=35&t=74020





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Poggio2021
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Re: installer hangs

Post by *Poggio2021 »

I have used both 32 and 64 bits. Same result. I am using Windows 10 pro
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Re: installer hangs

Post by *Poggio2021 »

Hi,
I am a registered user. I have to tried installing both new beta 10 (1 and 2) but the installer freezes and does not do anything. TC dos not give any error.
I have used both 32 and 64 bits. Same result. I am using Windows 10 pro
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Re: installer hangs

Post by *nsp »

Comparing with installation on other computer. Installer stop just before showing dialog to change ownership on TC folder.
32+64 or 64 bit istaller does the same.
I even stoped antivirus same behavior.
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ghisler(Author)
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Re: installer hangs

Post by *ghisler(Author) »

Are you in a domain?
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Re: installer hangs

Post by *yyang »

No, not in any domain.
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Re: installer hangs

Post by *ghisler(Author) »

I will try to make some chages to the installer in beta 3 later this week. If this doesn't help, I will have to ask you for additional information.
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Re: installer hangs

Post by *yyang »

ghisler(Author) wrote: 2021-03-22, 14:48 UTC I will try to make some chages to the installer in beta 3 later this week. If this doesn't help, I will have to ask you for additional information.
Sure, thanks for your effort!
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Re: installer hangs

Post by *yyang »

Quite happy to report that the b3 installer works fine. Thanks a lot!
#147523
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