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[9.21a] TC Crash when before confirm laststep with installing plugins

Posted: 2018-10-23, 16:53 UTC
by thomasmolover
When I double-click the package to install the plugin, the TC will copy the file, but crash when the confirmation screen appears.

here is my ini file

https://drive.google.com/file/d/1NjoWzvO_RlNFN9YdAVqGbpCt6J5Ah2eQ/view?usp=sharing

Re: [9.21a] TC Crash when before confirm laststep with installing plugins

Posted: 2018-10-23, 17:43 UTC
by Horst.Epp
What package you are trying to install ?
There is no general problem to install plugins.

Re: [9.21a] TC Crash when before confirm laststep with installing plugins

Posted: 2018-10-23, 18:17 UTC
by thomasmolover

Re: [9.21a] TC Crash when before confirm laststep with installing plugins

Posted: 2018-10-23, 20:00 UTC
by Horst.Epp
thomasmolover wrote: 2018-10-23, 18:17 UTC Graphic Converter 1.7.1.2 Beta

http://totalcmd.net/plugring/graphicconverter.html

here is the gif

https://imgur.com/a/OhqZCYU
It crashes silently after the last ok. The converter wcx is already loaded.
Here is the WER information for the crash, may be Christian can have a look.

Code: Select all

Version=1
EventType=APPCRASH
EventTime=131847981033746244
ReportType=2
Consent=1
UploadTime=131847981038240477
ReportStatus=268435456
ReportIdentifier=5f8e9152-b1f0-4c70-b83c-1438adcb35f6
IntegratorReportIdentifier=70aefc3a-65b2-4916-8f03-1513b281e04c
Wow64Host=34404
NsAppName=TOTALCMD64.EXE
OriginalFilename=totalcmd64.exe
AppSessionGuid=00002f2c-0001-0008-bf1d-c13b0a6bd401
TargetAppId=W:0006b18d541e59cbf38fcc42c26b7f2d1e7e00000904!000084b1f1388ab2267b51b3a20aab9672ab5738e40c!totalcmd64.exe
TargetAppVer=1970//01//01:00:00:00!890ce2!totalcmd64.exe
BootId=4294967295
TargetAsId=8703
UserImpactVector=808452912
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=ee17d0925edaba46ea5e9426936b09c5
Response.BucketTable=4
Response.LegacyBucketId=1900118986199861701
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=TOTALCMD64.EXE
Sig[1].Name=Application Version
Sig[1].Value=9.2.1.0
Sig[2].Name=Application Timestamp
Sig[2].Value=00000000
Sig[3].Name=Fault Module Name
Sig[3].Value=combase.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.17763.1
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4aa733e1
Sig[6].Name=Exception Code
Sig[6].Value=c0000602
Sig[7].Name=Exception Offset
Sig[7].Value=00000000000b7d67
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.17763.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1031
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0ede
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0ede20980b1c8535c51bf935003e9335
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=a75e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=a75e51c6e6502d645790aa2816b34e14
UI[2]=c:\Tools\Wincmd\TOTALCMD64.EXE
LoadedModule[0]=c:\Tools\Wincmd\TOTALCMD64.EXE
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\advapi32.dll
LoadedModule[5]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[6]=C:\WINDOWS\System32\sechost.dll
LoadedModule[7]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[8]=C:\WINDOWS\System32\comdlg32.dll
LoadedModule[9]=C:\WINDOWS\System32\combase.dll
LoadedModule[10]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17763.104_none_05b337a607211969\comctl32.dll
LoadedModule[11]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[12]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[13]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[14]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[15]=C:\WINDOWS\System32\shcore.dll
LoadedModule[16]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[17]=C:\WINDOWS\System32\USER32.dll
LoadedModule[18]=C:\WINDOWS\System32\win32u.dll
LoadedModule[19]=C:\WINDOWS\System32\SHLWAPI.dll
LoadedModule[20]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[21]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[22]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[23]=C:\WINDOWS\System32\profapi.dll
LoadedModule[24]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[25]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[26]=C:\WINDOWS\System32\cryptsp.dll
LoadedModule[27]=C:\WINDOWS\System32\ole32.dll
LoadedModule[28]=C:\WINDOWS\System32\oleaut32.dll
LoadedModule[29]=C:\WINDOWS\SYSTEM32\mpr.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\version.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\winspool.drv
LoadedModule[32]=C:\WINDOWS\SYSTEM32\winmm.dll
LoadedModule[33]=C:\WINDOWS\System32\bcrypt.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[36]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[37]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[38]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\msimg32.dll
LoadedModule[40]=C:\Program Files\Listary\ListaryHook64.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\OLEACC.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
LoadedModule[43]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[44]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\Uiautomationcore.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\Bcp47Langs.dll
LoadedModule[47]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[48]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[49]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[50]=c:\Tools\Wincmd\PLUGINS\Autorun\autorun.wdx64
LoadedModule[51]=c:\Tools\Wincmd\PLUGINS\TCFS2\TCFS2Tools64.dll
LoadedModule[52]=c:\Tools\Wincmd\PLUGINS\TWinKey\TWinKey.wdx64
LoadedModule[53]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[54]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[55]=C:\WINDOWS\SYSTEM32\NETUTILS.DLL
LoadedModule[56]=C:\WINDOWS\SYSTEM32\WKSCLI.DLL
LoadedModule[57]=C:\WINDOWS\system32\wtsapi32.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\WINSTA.dll
LoadedModule[59]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[60]=C:\WINDOWS\system32\dcomp.dll
LoadedModule[61]=C:\WINDOWS\system32\d3d11.dll
LoadedModule[62]=C:\WINDOWS\system32\dxgi.dll
LoadedModule[63]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule[64]=C:\WINDOWS\system32\RMCLIENT.dll
LoadedModule[65]=C:\WINDOWS\SYSTEM32\mscms.dll
LoadedModule[66]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\ColorAdapterClient.dll
LoadedModule[68]=C:\WINDOWS\System32\drprov.dll
LoadedModule[69]=C:\WINDOWS\System32\ntlanman.dll
LoadedModule[70]=C:\WINDOWS\System32\davclnt.dll
LoadedModule[71]=C:\WINDOWS\System32\DAVHLPR.dll
LoadedModule[72]=C:\WINDOWS\System32\dokannp1.dll
LoadedModule[73]=C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\dokan1.dll
LoadedModule[75]=C:\WINDOWS\SYSTEM32\cscapi.dll
LoadedModule[76]=C:\WINDOWS\System32\coml2.dll
LoadedModule[77]=C:\WINDOWS\SYSTEM32\apphelp.dll
LoadedModule[78]=C:\Windows\System32\dlnashext.dll
LoadedModule[79]=C:\Windows\System32\PlayToDevice.dll
LoadedModule[80]=C:\Windows\System32\DevDispItemProvider.dll
LoadedModule[81]=C:\WINDOWS\System32\TextInputFramework.dll
LoadedModule[82]=C:\WINDOWS\System32\CoreMessaging.dll
LoadedModule[83]=C:\WINDOWS\System32\CoreUIComponents.dll
LoadedModule[84]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[85]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[86]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[87]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[88]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[89]=C:\Windows\System32\PortableDeviceApi.dll
LoadedModule[90]=C:\WINDOWS\System32\WINTRUST.dll
LoadedModule[91]=C:\Windows\System32\EhStorAPI.dll
LoadedModule[92]=C:\WINDOWS\system32\USP10.DLL
LoadedModule[93]=C:\Program Files\Google\Drive\googledrivesync64.dll
LoadedModule[94]=C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9518_none_08e07c8fa840efbe\MSVCR90.dll
LoadedModule[95]=C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9518_none_08e07c8fa840efbe\MSVCP90.dll
LoadedModule[96]=C:\Users\horst_000\AppData\Local\Microsoft\OneDrive\18.172.0826.0010\amd64\FileSyncShell64.dll
LoadedModule[97]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[98]=C:\WINDOWS\SYSTEM32\ktmw32.dll
LoadedModule[99]=C:\Windows\System32\EhStorShell.dll
LoadedModule[100]=C:\Windows\System32\thumbcache.dll
LoadedModule[101]=C:\WINDOWS\SYSTEM32\policymanager.dll
LoadedModule[102]=C:\WINDOWS\SYSTEM32\msvcp110_win.dll
LoadedModule[103]=C:\WINDOWS\SYSTEM32\MrmCoreR.dll
LoadedModule[104]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[105]=C:\Windows\System32\Windows.StateRepositoryPS.dll
LoadedModule[106]=c:\Tools\Wincmd\wcmzip64.dll
LoadedModule[107]=C:\WINDOWS\system32\explorerframe.dll
LoadedModule[108]=c:\Tools\Wincmd\PLUGINS\GraphicConverter\GraphicConverter.wcx64
LoadedModule[109]=C:\WINDOWS\SYSTEM32\MsVfW32.dll
LoadedModule[110]=C:\WINDOWS\SYSTEM32\avifil32.dll
LoadedModule[111]=C:\WINDOWS\SYSTEM32\MSACM32.dll
LoadedModule[112]=C:\WINDOWS\system32\msheif.dll
LoadedModule[113]=C:\WINDOWS\system32\MFPlat.DLL
LoadedModule[114]=C:\WINDOWS\system32\RTWorkQ.DLL
LoadedModule[115]=C:\WINDOWS\system32\CompPkgSup.DLL
LoadedModule[116]=C:\Windows\System32\Windows.Media.dll
LoadedModule[117]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[118]=C:\Windows\System32\AppXDeploymentClient.dll
LoadedModule[119]=C:\Windows\System32\StateRepository.Core.dll
LoadedModule[120]=C:\Windows\System32\Windows.ApplicationModel.dll
LoadedModule[121]=C:\Program Files\WindowsApps\Microsoft.HEIFImageExtension_1.0.11792.0_x64__8wekyb3d8bbwe\x64\msheif_store.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=17763
OsInfo[3].Key=ubr
OsInfo[3].Value=104
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1031
OsInfo[7].Key=geoid
OsInfo[7].Value=94
OsInfo[8].Key=sku
OsInfo[8].Value=101
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=768
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=31750
OsInfo[15].Key=osinsty
OsInfo[15].Value=3
OsInfo[16].Key=iever
OsInfo[16].Value=11.55.17763.0-11.0.47
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=16335
OsInfo[19].Key=svolsz
OsInfo[19].Value=1850
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=180914
OsInfo[22].Key=bldtm
OsInfo[22].Value=1434
OsInfo[23].Key=bldbrch
OsInfo[23].Value=rs5_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.17763.104.amd64fre.rs5_release.180914-1434
OsInfo[30].Key=buildflightid
OsInfo[30].Value=34e7cf35-ee48-4cd1-b5e7-c00efac55a5f
OsInfo[31].Key=edition
OsInfo[31].Value=Core
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Total Commander
AppPath=c:\Tools\Wincmd\TOTALCMD64.EXE
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=CAC4EA3D4E29C7B062DC21823C5D7ADF
MetadataHash=267331265

Re: [9.21a] TC Crash when before confirm laststep with installing plugins

Posted: 2018-10-25, 09:29 UTC
by ghisler(Author)
When I google for
combase dll
there are a lot of hits where people are having all kinds of problems with crashes in this DLL. Maybe you can find a hint about solving your specific problem. One user writes that it doesn't happen in a newly created user account on the same PC where the error occurs otherwise.

Re: [9.21a] TC Crash when before confirm laststep with installing plugins

Posted: 2018-11-06, 17:45 UTC
by thomasmo
For some reason, I reinstall my OS, in the clean OS, it still crash when I install the plugins

my OS is Win10x64 inside preview 18272

Re: [9.21a] TC Crash when before confirm laststep with installing plugins

Posted: 2018-11-06, 19:17 UTC
by Dalai
What I see in your GIF is no crash but a freeze, i.e. the application doesn't respond to Windows messages. Please note the difference! If an application crashes, its process is terminated in some unexpected way (with or without an error/crash message).

It's very much possible that your anti-virus software (even Windows Defender) is just scanning the plugin files. It's also possible that TC will unfreeze eventually if you wait long enough. Did you try that?

Regards
Dalai

Re: [9.21a] TC Crash when before confirm laststep with installing plugins

Posted: 2018-11-07, 09:16 UTC
by Horst.Epp
Dalai wrote: 2018-11-06, 19:17 UTC What I see in your GIF is no crash but a freeze, i.e. the application doesn't respond to Windows messages. Please note the difference! If an application crashes, its process is terminated in some unexpected way (with or without an error/crash message).

It's very much possible that your anti-virus software (even Windows Defender) is just scanning the plugin files. It's also possible that TC will unfreeze eventually if you wait long enough. Did you try that?

Regards
Dalai
@Dalai
As you can see in my test above TC crashes with an entry in the Windows WER.
Anti-virus ist Kaspersky in my case and there is no problem with it in this test.
So I guess the problem with this plugin may be related to Christians finding.
I don't need this plugin for myself, I just made some tests to confirm the original posters error.

Re: [9.21a] TC Crash when before confirm laststep with installing plugins

Posted: 2018-11-07, 18:56 UTC
by thomasmo
@Dalai

This is crash. The freeze keep a short time that the exe of TC would be closed.

Re: [9.21a] TC Crash when before confirm laststep with installing plugins

Posted: 2018-11-08, 10:34 UTC
by ghisler(Author)
Since TC freezes, you could try the tool "what is hang" to find out what's causing the hang:
http://www.nirsoft.net/utils/what_is_hang.html