Folders or files on ftp not shown

[martinmasor]

Everytime i connect to ftp TC got stuck little bit for moment and it loads but blank without any files or folders. I use TC for years but this never happened to me i tried fresh install and its still not working i thought its firewall or something so i disabled it and still not working. Please help.

[sqa_wizard]

There are a lot of reasons for a blank file list.
The top 2 solutions are:
- use passive mode (at FTP connection details)
- disable "Net - FTP Show hidden files"

[martinmasor]

I am not using passive mode and when i check show hidden files TC stopped working

[ghisler(Author)]

Could you post a log file of when this happens? You can create it via Configuration - Options - FTP. Make sure to modify sensitive information like server names, but please don't delete any lines.

[martinmasor]

----------
Connect to: (02.02.2017 11:57:35)
hostname=******
username=*****
startdir=
*******=*****
220 (vsFTPd 2.2.2)
USER *****
331 Please specify the password.
PASS ***********
230 Login successful.
SYST
215 UNIX Type: L8
FEAT
211-Features:
AUTH SSL
AUTH TLS
EPRT
EPSV
MDTM
PASV
PBSZ
PROT
REST STREAM
SIZE
TVFS
UTF8
211 End
HELP SITE
214-The following commands are recognized.
ABOR ACCT ALLO APPE CDUP CWD DELE EPRT EPSV FEAT HELP LIST MDTM MKD
MODE NLST NOOP OPTS PASS PASV PORT PWD QUIT REIN REST RETR RMD RNFR
RNTO SITE SIZE SMNT STAT STOR STOU STRU SYST TYPE USER XCUP XCWD XMKD
XPWD XRMD
214 Help OK.
OPTS UTF8 ON
200 Always in UTF8 mode.
Connect ok!
PWD
257 "/"
Složka
Při zápisu došlo k chybě! C:\Users\******\AppData\Local\Temp\

[Dalai]

When I translate the last message from your log, it says something about a write error in your TEMP directory. This is where TC stores the file listings, and that easily explains why you don't see any files in the FTP connection.

Solution: Check whether or not you can create files in your %TEMP% directory, also check its permissions (right-click > Properties > tab Security).

Regards
Dalai

[martinmasor]

Yes that is probably the problem but when i check the permission everything is ok and when i try to change temp folder in TC it stop responding.

[ghisler(Author)]

I recommend that you create a new folder TEMP in the root of c:

Then go to Control panel - System - Advanced - Environment variables.

Here change TEMP and TMP to point to c:\temp

[martinmasor]

Oh thanks a lot that fixed the problem!

[FeyFre]

I'm sorry to resurrect 4 years old topic, but it is an issue for me. I connect to server successfully, but no file listing is displayed. Here is connection log.
Note that, it doesn't seem to be the same issue OP had.
Some details: it is FTPS connection (even though 21 port for unsecured is used). The same issue is observed on Far. However, WinSCP (FTPS connection configured) works! It is not my local system issue, several collogues also observe it.
If it is confirmed to be client issue (maybe some non-canonical protocol handling), I will be happy to wait for fix (I used to work 9.21, but updated to latest to confirm). If it appears to be server-side failure (which is most likely, they have changed server software recently, introduced FTPS), I'll be happy to chop several head in IT-Department as well (all they done so far is 'WinSCP works, we don't care').

Code: Select all

----------
Using sChannel (Secur32.dll) for SSL/TLS connection.
Connect to: (01/14/2021 2:05:49 PM)
hostname=ftp.<snip-hostname>:21
username=<snip-username>
startdir=db_backups
ftp.<snip-hostname>=195.<snip-ipv4>
220 FTP Server ready.
AUTH TLS
234 AUTH TLS successful
Client handshake...
Method: TLSv1.2
Cert subject: CN=*.<snip-cn>
Cert issuer: C=US, O=DigiCert Inc, CN=RapidSSL TLS DV RSA Mixed SHA256 2020 CA-1
Chain verification: Subject: C=US, O=DigiCert Inc, CN=RapidSSL TLS DV RSA Mixed SHA256 2020 CA-1
Chain verification: Subject: C=US, O=DigiCert Inc, OU=www.digicert.com, CN=DigiCert Global Root CA
Chain verification (2): OK
USER <snip-username>
331 Password required for <snip-username>
PASS ***********
230 User <snip-username> logged in
SYST
215 UNIX Type: L8
FEAT
211-Features:
 CCC
 PBSZ
 AUTH TLS
 MFF modify;UNIX.group;UNIX.mode;
 REST STREAM
 MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*;
 UTF8
 EPRT
 EPSV
 MDTM
 SSCN
 TVFS
 MFMT
 SIZE
 PROT
 LANG bg-BG;en-US;es-ES;fr-FR;it-IT;ja-JP;ko-KR;ru-RU;zh-CN;zh-TW
211 End
PBSZ 0
200 PBSZ 0 successful
PROT P
200 Protection set to Private
OPTS UTF8 ON
200 UTF8 set to on
CWD db_backups
250 CWD command successful
Connect ok!
PWD
257 "/db_backups" is the current directory
Get directory
TYPE A
200 Type set to A
PASV
227 Entering Passive Mode (195,137,196,214,237,150).
Connected to PASV port
MLSD
150 Opening ASCII mode data connection for MLSD
Download
Waiting for server...
425 Unable to build data connection: Operation not permitted
Get directory
PASV
227 Entering Passive Mode (195,137,196,214,237,85).
Connected to PASV port
MLSD
150 Opening ASCII mode data connection for MLSD
Download
Waiting for server...
425 Unable to build data connection: Operation not permitted

[ghisler(Author)]

You probably have this problem:
https://www.ghisler.com/whatsnew.htm#ftps

Either disable the requirement for SSL session re-use on the server, or get the OpenSSL DLLs as described above.

[FeyFre]

Thank you very much, worked as a charm!