Total Commander crash while I delete the fils
Moderators: white, Hacker, petermad, Stefan2
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- Junior Member
- Posts: 2
- Joined: 2019-04-16, 06:02 UTC
Total Commander crash while I delete the fils
OS: Win 7 64 bit
Total commander version: TC9.2 TC9.1
Error code:
Problem signature:
Problem Event Name: BEX64
Application Name: TOTALCMD64.EXE
Application Version: 9.2.2.1
Application Timestamp: 00000000
Fault Module Name: StackHash_701e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: ffffffffffffdeb8
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 701e
Additional Information 2: 701e651601d3ab66f3b173d8dfa73ce1
Additional Information 3: e57f
Additional Information 4: e57f1bb185f54ebb0c89b35a93c4b48d
Image: https://drive.google.com/open?id=1ULjkXGOFVx35Yh9Exjqm3efImasha_-h
Total commander version: TC9.2 TC9.1
Error code:
Problem signature:
Problem Event Name: BEX64
Application Name: TOTALCMD64.EXE
Application Version: 9.2.2.1
Application Timestamp: 00000000
Fault Module Name: StackHash_701e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: ffffffffffffdeb8
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 701e
Additional Information 2: 701e651601d3ab66f3b173d8dfa73ce1
Additional Information 3: e57f
Additional Information 4: e57f1bb185f54ebb0c89b35a93c4b48d
Image: https://drive.google.com/open?id=1ULjkXGOFVx35Yh9Exjqm3efImasha_-h
- ghisler(Author)
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Re: Total Commander crash while I delete the fils
TC deletes to recycle bin via OLE2. It can crash due to some shell extensions or a damaged OLE2 subsystem.
Do you also get a crash when you just open the right click context menu (Shift+F10)?
Do you also get a crash when you just open the right click context menu (Shift+F10)?
Author of Total Commander
https://www.ghisler.com
https://www.ghisler.com
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Re: Total Commander crash while I delete the fils
No, it won't crash if I just open the content menu. In fact, my current workaround is to click the right button of mouse and delete the files by clicking the delete from the content menu. It won't crash by doing that.
Re: Total Commander crash while I delete the fils
If I only press DELETE, TC drops.
If I select DELETE from the context menu, it is OK.
If I press SHIFT-DELETE, it's OK
If I select DELETE from the context menu, it is OK.
If I press SHIFT-DELETE, it's OK
Re: Total Commander crash while I delete the fils
Search for "faulty shell extension".
Roman
Roman
Mal angenommen, du drückst Strg+F, wählst die FTP-Verbindung (mit gespeichertem Passwort), klickst aber nicht auf Verbinden, sondern fällst tot um.
Re: Total Commander crash while I delete the fils
2Hacker
If it is a faulty Shell extension I wouldn't think "If I select DELETE from the context menu" would be OK.Search for "faulty shell extension".
License #524 (1994)
Danish Total Commander Translator
TC 11.03 32+64bit on Win XP 32bit & Win 7, 8.1 & 10 (22H2) 64bit, 'Everything' 1.5.0.1371a
TC 3.50 on Android 6 & 13
Try: TC Extended Menus | TC Languagebar | TC Dark Help | PHSM-Calendar
Danish Total Commander Translator
TC 11.03 32+64bit on Win XP 32bit & Win 7, 8.1 & 10 (22H2) 64bit, 'Everything' 1.5.0.1371a
TC 3.50 on Android 6 & 13
Try: TC Extended Menus | TC Languagebar | TC Dark Help | PHSM-Calendar
Re: Total Commander crash while I delete the fils
petermad,
Yes, it would seem like that, wouldn't it.
Roman
Yes, it would seem like that, wouldn't it.
Roman
Mal angenommen, du drückst Strg+F, wählst die FTP-Verbindung (mit gespeichertem Passwort), klickst aber nicht auf Verbinden, sondern fällst tot um.
Re: Total Commander crash while I delete the fils
There are several different kinds of shell extensions. There might be even ones that hook themselves into file operations (copy/move/delete), but I'm not sure. What I'm trying to say is that looking for faulty shell extensions is a good idea nonetheless.
Regards
Dalai
Regards
Dalai
#101164 Personal licence
Ryzen 5 2600, 16 GiB RAM, ASUS Prime X370-A, Win7 x64
Plugins: Services2, Startups, CertificateInfo, SignatureInfo, LineBreakInfo - Download-Mirror
Ryzen 5 2600, 16 GiB RAM, ASUS Prime X370-A, Win7 x64
Plugins: Services2, Startups, CertificateInfo, SignatureInfo, LineBreakInfo - Download-Mirror
Re: Total Commander crash while I delete the fils
It's highly possible that it's an extension of some antivirus, internet security or other protection/backup software.
Andrzej P. Wozniak
Polish subforum moderator
Polish subforum moderator
Re: Total Commander crash while I delete the fils
I have exactly the same problem with TC v9.51 64bit.If I only press DELETE, TC drops.
If I select DELETE from the context menu, it is OK.
If I press SHIFT-DELETE, it's OK
But: When I delete with TC v8.51a 32bit the TC does not crash, i.e. the deleted file goes into the recycle bin.
Tks a lot for your kind support !
Laptop: Windows 10 x64, TC 9.51 64 bit with personal license
Mobile: Galaxy S7 with Android 8.0.0, TC 3.11
Mobile: Galaxy S7 with Android 8.0.0, TC 3.11
Re: Total Commander crash while I delete the fils
Sorry, just saw, that my signature was not uptodate:
Laptop: Windows 10 x64, TC 9.51 64 bit.
(Mobile: Galaxy S7 with Android 8.0.0, TC 3.0)
... but still the same problem, of course![Sad :(](./images/smilies/icon_sad.gif)
Laptop: Windows 10 x64, TC 9.51 64 bit.
(Mobile: Galaxy S7 with Android 8.0.0, TC 3.0)
... but still the same problem, of course
![Sad :(](./images/smilies/icon_sad.gif)
Laptop: Windows 10 x64, TC 9.51 64 bit with personal license
Mobile: Galaxy S7 with Android 8.0.0, TC 3.11
Mobile: Galaxy S7 with Android 8.0.0, TC 3.11
Re: Total Commander crash while I delete the fils
By the way I did also the "faulty shell extension" check proposed in another thread:
To correct it, please try the following:
1. Get the free tool ShellExView:
http://www.nirsoft.net/utils/shexview.html
2. Start it. If using Total Commander 32-bit, you need to get the 32-bit version, otherwise the 64-bit version of ShellExView.
3. Sort the shell extensions by type
4. Disable all context menu shell extensions one by one (you can hide/keep those belonging to Windows, they are usually OK).
5. Continue until Total Commander stops crashing
6. Now you can re-enable the extensions which don't cause any problems
I disabled ALL context menu shell extensions (even those belonging to Windows) but TC 9.51 64bit still crashes![Sad :(](./images/smilies/icon_sad.gif)
To correct it, please try the following:
1. Get the free tool ShellExView:
http://www.nirsoft.net/utils/shexview.html
2. Start it. If using Total Commander 32-bit, you need to get the 32-bit version, otherwise the 64-bit version of ShellExView.
3. Sort the shell extensions by type
4. Disable all context menu shell extensions one by one (you can hide/keep those belonging to Windows, they are usually OK).
5. Continue until Total Commander stops crashing
6. Now you can re-enable the extensions which don't cause any problems
I disabled ALL context menu shell extensions (even those belonging to Windows) but TC 9.51 64bit still crashes
![Sad :(](./images/smilies/icon_sad.gif)
Laptop: Windows 10 x64, TC 9.51 64 bit with personal license
Mobile: Galaxy S7 with Android 8.0.0, TC 3.11
Mobile: Galaxy S7 with Android 8.0.0, TC 3.11
- ghisler(Author)
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Re: Total Commander crash while I delete the fils
I need some kind of stack trace. Could you use the tool Procdump to create
one for me, please:
https://technet.microsoft.com/en-us/sysinternals/dd996900.aspx
1. Create new directory c:\dumps
2. Create a lnk file of procdump.exe or procdump64.exe (for 64-bit Windows)
with Ctrl+Shift+F5, e.g. procdump.lnk
3. Open the properties the lnk file with Alt+Enter
4. Change the command from c:\path\procdump.exe to
c:\path\procdump.exe -ma -i c:\dumps
5. Important: Click on "Advanced" and check option "As administrator"
6. Run procdump with this link file
7. Wait until the crash occurs.
8. Send me the dump from c:\dumps.
one for me, please:
https://technet.microsoft.com/en-us/sysinternals/dd996900.aspx
1. Create new directory c:\dumps
2. Create a lnk file of procdump.exe or procdump64.exe (for 64-bit Windows)
with Ctrl+Shift+F5, e.g. procdump.lnk
3. Open the properties the lnk file with Alt+Enter
4. Change the command from c:\path\procdump.exe to
c:\path\procdump.exe -ma -i c:\dumps
5. Important: Click on "Advanced" and check option "As administrator"
6. Run procdump with this link file
7. Wait until the crash occurs.
8. Send me the dump from c:\dumps.
Author of Total Commander
https://www.ghisler.com
https://www.ghisler.com
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- Junior Member
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Re: Total Commander crash while I delete the fils
Hi,
I have similar issue with TC9.51 (64bit) on Win 10 Enterprise 1809.
On Del on file it shows Deleting dialog and crashes:
Faulting application name: TOTALCMD64.EXE, version: 9.5.1.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xffffffffffffdeb8
Faulting process id: 0x663c
Faulting application start time: 0x01d6ab89f4a65d5e
Faulting application path: C:\totalcmd\TOTALCMD64.EXE
Faulting module path: unknown
Report Id: 975e8ba7-2412-48db-892b-bab9ce0e1b04
Faulting package full name:
Faulting package-relative application ID:
Deleting using context menu from within TC works. Shift + Del works.
I have created the dump file but it has 307MB, so should I upload it somewhere? Or make it downloadable?
I have similar issue with TC9.51 (64bit) on Win 10 Enterprise 1809.
On Del on file it shows Deleting dialog and crashes:
Faulting application name: TOTALCMD64.EXE, version: 9.5.1.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xffffffffffffdeb8
Faulting process id: 0x663c
Faulting application start time: 0x01d6ab89f4a65d5e
Faulting application path: C:\totalcmd\TOTALCMD64.EXE
Faulting module path: unknown
Report Id: 975e8ba7-2412-48db-892b-bab9ce0e1b04
Faulting package full name:
Faulting package-relative application ID:
Deleting using context menu from within TC works. Shift + Del works.
I have created the dump file but it has 307MB, so should I upload it somewhere? Or make it downloadable?
- ghisler(Author)
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- Posts: 48104
- Joined: 2003-02-04, 09:46 UTC
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Re: Total Commander crash while I delete the fils
Yes, please ZIP and upload the file somehwere and send me the link to support at ghisler dot com.
Author of Total Commander
https://www.ghisler.com
https://www.ghisler.com