Can't register via https://www.ghisler.com/orderkey.htm

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gos63
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Can't register via https://www.ghisler.com/orderkey.htm

Post by *gos63 »

Hi,
I try to pay and register for one key and personal usage, but once I press the continue button the page is not displayed and contains errors.
How can I proceed and register?
Thanks
Paul
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white
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Re: Can't register via https://www.ghisler.com/orderkey.htm

Post by *white »

Not confirmed. Is it still not working?
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Re: Can't register via https://www.ghisler.com/orderkey.htm

Post by *petermad »

2gos63
Not confirmed either - which browser are you using?
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Re: Can't register via https://www.ghisler.com/orderkey.htm

Post by *ghisler(Author) »

Thank you for your interest in buying Total Commander!

If you use a tool like noscript, you may need to allow also the third servers assets.adobetm.com and edge.avangate.net.
Author of Total Commander
https://www.ghisler.com
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Stefan2
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Re: Can't register via https://www.ghisler.com/orderkey.htm

Post by *Stefan2 »

2gos63, hi and welcome to the community.

gos63 wrote: 2022-06-18, 15:18 UTC I try to pay and register for one key and personal usage,
but once I press the continue button the page is not displayed and contains errors.

What did the errors say?





 
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gos63
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Re: Can't register via https://www.ghisler.com/orderkey.htm

Post by *gos63 »

Actually the page does not provide any errors and displayed empty with an icon (something as a broken picture) in the middle, but by pressing the F12 I can see a lot of network errors to the console from the page trying to contact the server. This is not any restriction by my browser or anything from my end, but it fails on the calling services from the page.
Try to press the link and you'll see unless is something different having to do with my location (Athens/Greece) which you should to check.

Below the errors displayed in the console after pressing F12 on the failed page

Failed to load resource: net::ERR_NAME_NOT_RESOLVED
20220603140709.js:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED
checkout.php?CART=1&CLEAN_CART=1&PRODS=4705109&QTY=1&B1=Continue:2040 Uncaught ReferenceError: jQuery is not defined
at checkout.php?CART=1&CLEAN_CART=1&PRODS=4705109&QTY=1&B1=Continue:2040:12
checkout.php?CART=1&CLEAN_CART=1&PRODS=4705109&QTY=1&B1=Continue:3247 ReferenceError: $ is not defined
at __custom__company__logo (checkout.php?CART=1&CLEAN_CART=1&PRODS=4705109&QTY=1&B1=Continue:3093:24)
at checkout.php?CART=1&CLEAN_CART=1&PRODS=4705109&QTY=1&B1=Continue:3247:9
checkout.php?CART=1&CLEAN_CART=1&PRODS=4705109&QTY=1&B1=Continue:3248 Uncaught ReferenceError: $ is not defined
at checkout.php?CART=1&CLEAN_CART=1&PRODS=4705109&QTY=1&B1=Continue:3248:3
checkout.php?CART=1&CLEAN_CART=1&PRODS=4705109&QTY=1&B1=Continue:3290 Uncaught ReferenceError: $ is not defined
at checkout.php?CART=1&CLEAN_CART=1&PRODS=4705109&QTY=1&B1=Continue:3290:1

Regards,
Paul
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gos63
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Re: Can't register via https://www.ghisler.com/orderkey.htm

Post by *gos63 »

Just for your info it seems that this issue is now resolved by adding to the exception list the suggested servers assets.adobetm.com and edge.avangate.net

I will proceed to my order and if I continue to face on any other issues I will let you know.
Thank you for your support
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gos63
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Re: Can't register via https://www.ghisler.com/orderkey.htm

Post by *gos63 »

Also I have completed the purchase with the order number 184917883 and also confirmed the payment in my e-mail by www.ghisler.com
As reported I will have my registration key within 48 hours (it really takes too long?) :)

Regards,
Paul
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Stefan2
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Re: Can't register via https://www.ghisler.com/orderkey.htm

Post by *Stefan2 »

Welcome to the club, Paul :D

gos63 wrote: 2022-06-19, 11:25 UTC
As reported I will have my registration key within 48 hours (it really takes too long?) :)

It could take 24 hours on week days, and 48 hours during weekends since there are humans involved and not only bots.

If you encounter any further problem, just tell us about, we are here to help you out.






 
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