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Pressing ctrl+c in Dropbox folder >> TC freezes and then crashes

Posted: 2023-05-02, 03:50 UTC
by Dopa
Total commander 10.52 - I use Dropbox.
In Total Commander in Dropbox folders or subfolders, trying to CTRL+C Total Commander freezes for 15 seconds and then crashes. There is this error in the event log:


Název chybující aplikace: TOTALCMD64.EXE, verze: 10.52.0.0, časové razítko: 0x00000000
Název chybujícího modulu: ntdll.dll, verze: 10.0.22621.1485, časové razítko: 0xb7f0154a
Kód výjimky: 0xc0000374
Posun chyby: 0x000000000010be19
ID chybujícího procesu: 0x0xDA0
Čas spuštění chybující aplikace: 0x0x1D97CA735B94DF0
Cesta k chybující aplikaci: C:\Program Files\totalcmd\TOTALCMD64.EXE
Cesta k chybujícímu modulu: C:\WINDOWS\SYSTEM32\ntdll.dll
ID zprávy: b70a2637-a8f0-49b4-ab6c-2e99e774b2e4
Úplný název chybujícího balíčku:
ID aplikace související s chybujícím balíčkem:

This is the last 2 days. Previously, Total Commander always stuck on CTRL+C for 30 seconds, but didn't crash.

Re: ctrl+c in Dropbox folder

Posted: 2023-05-02, 10:11 UTC
by petermad
Hmm, no such problem here.

If I press Ctrl+C on a file or folder in Dropbox opened in the Cloud file system plugin, the file/folder gets selected, that's all.

Re: Pressing ctrl+c in Dropbox folder >> TC freezes and then crashes

Posted: 2023-05-02, 10:49 UTC
by Stefan2
Hi and welcome. Thanks for the report.
Dopa wrote: 2023-05-02, 03:50 UTC This is the last 2 days. Previously, Total Commander always stuck on CTRL+C for 30 seconds, but didn't crash.

Have you tried to reboot your system via command line "shutdown -r -t 300" and test again?




 

Re: Pressing ctrl+c in Dropbox folder >> TC freezes and then crashes

Posted: 2023-05-02, 12:05 UTC
by Hacker
Stefan2,
Have you tried to reboot your system via command line "shutdown -r -t 300" and test again?
:?:

Dopa,
Please try the instructions here - Right click menu (context menu) crash. Right-click menu crash and Ctrl-C crash have the same reason and the same solution.

HTH
Roman

Re: Pressing ctrl+c in Dropbox folder >> TC freezes and then crashes

Posted: 2023-05-02, 14:08 UTC
by Dopa
Unfortunately, still the same

Re: Pressing ctrl+c in Dropbox folder >> TC freezes and then crashes

Posted: 2023-05-02, 14:53 UTC
by Hacker
Dopa,
After disabling all non-Microsoft shell extensions and restarting? Perhaps try disabling also non-context-menu ones.

Roman

Re: Pressing ctrl+c in Dropbox folder >> TC freezes and then crashes

Posted: 2023-05-02, 15:55 UTC
by Dopa
Yes. I tried disabling everything. Nothing can be reactivated now

Re: Pressing ctrl+c in Dropbox folder >> TC freezes and then crashes

Posted: 2023-05-02, 17:18 UTC
by Hacker
Dopa,
And Ctrl-C still crashes TC? Can you try 32-bit and 64-bit to see if both crash? Does right-click menu - Copy work? Does Configuration - Options - Copy/Delete - Use copy+paste via Explorer work?

Roman

Re: Pressing ctrl+c in Dropbox folder >> TC freezes and then crashes

Posted: 2023-05-03, 03:24 UTC
by Dopa
32bit works great and fast.
64bit still crashes.

in the 64-bit version, after right-clicking, Total commander crashes.
32 bit is fine.

Using copy and paste through Explorer did not work in 64bit. Still crashes.

I will use 32bit, it works.

How do I re-enable everything in ShellExview? I want to enable it back

Re: Pressing ctrl+c in Dropbox folder >> TC freezes and then crashes

Posted: 2023-05-03, 08:01 UTC
by Horst.Epp
Dopa wrote: 2023-05-03, 03:24 UTC ...
How do I re-enable everything in ShellExview? I want to enable it back
Context menu or F8

Re: Pressing ctrl+c in Dropbox folder >> TC freezes and then crashes

Posted: 2023-05-03, 08:45 UTC
by Hacker
Dopa,
Did you use ShellExView for 32-bit or for 64-bit?

Roman

Re: Pressing ctrl+c in Dropbox folder >> TC freezes and then crashes

Posted: 2023-05-03, 10:15 UTC
by ghisler(Author)
If 64-bit crashes and 32-bit doesn't, it's almost certainly a 64-bit shell extension. You probably just disabled 32-bit shell extensions with ShellExView. As Hacker suggests, make sure to use the 64-bit version of ShellExView.

Re: Pressing ctrl+c in Dropbox folder >> TC freezes and then crashes

Posted: 2023-05-03, 10:44 UTC
by Dopa
I disabled in ShellExView 64bit.. Can't enable anything.
I tried 32bit. Nothing can be enabled either.

I select enable and nothing happens. It will remain disabled

Re: Pressing ctrl+c in Dropbox folder >> TC freezes and then crashes

Posted: 2023-05-03, 11:17 UTC
by Dopa
I did a system restore - 4 days back.
I disabled the Dropbox ShellExtension. All it is almost ok
But when ctrl+c copying file/folder it takes 30+ seconds in Dropbox folder and subfolders. In other non-Dropbox folders, it's fast (1 sec)

Everything is fine in Total Commander 32bit. Fast.

Re: Pressing ctrl+c in Dropbox folder >> TC freezes and then crashes

Posted: 2023-05-03, 15:29 UTC
by ghisler(Author)
Is there a "copy hook handler" installed from Dropbox? These would intercept the functions called when using Ctrl+C/Ctrl+V.