Right mouse button crash

[Damel]

0) TC x32 (32&64 installation, but TC x64 is OK), clean ini
1) Directory with lots of files (here 177)
2) Select all files ('*')
3) Right mouse button

Code: Select all

---------------------------
Total Commander 8.50b14
---------------------------
Access violation at address 03C31E09. Read of address 2C657375.
Access violation at address 03C31E09. Read of address 2C657375
Windows 7 SP1 6.1 (Build 7601)

Please report this error to the Author, with a description
of what you were doing when this error occurred!

Windows exception: C0000005
Stack trace:
03C31E09
46FA79  46FB52  4030E4  6E3986  65EC1F  662BD6
652E73  448FF3  446559  447B36  4484B6  >4258DC
447A6B  4258DC  42AF98  42B034  7001F9  
Raw:
4030E4  46F38D  46F3DE  4258DC  4076EE  46FA79
46FA8F  4033D0  4021C8  4023EF  4258DC  46FB52
4030E4  4030E4  640062  6E3986  6FCCED  6B6C4B
6FCCED  6B6C4B  6B6C4B  6DBB10  63002B  63002B
6EFFFE  63002B  650041  610072  64006C  690052
4076EE  6B61EB  6C308F  690052  6FCD97  6C30E4
4026A0  402CEC  402F38  6B2422  6FD167  6FD223
6F64AC  6BCE91  6C3210  5DF25A  650041  64006C
690052  650041  610072  64006C  690052  6FCCED
6F8F1B  650041  610072  64006C  690052  6FF941

Press Ctrl+C to copy this report!
Continue execution?
---------------------------
Ano   Ne   
---------------------------

Restart of the TC and second try: a slightly different error

Code: Select all

---------------------------
Total Commander 8.50b14
---------------------------
Access violation at address 03FC1E09. Read of address 2C657375.
Access violation at address 03FC1E09. Read of address 2C657375
Windows 7 SP1 6.1 (Build 7601)

Please report this error to the Author, with a description
of what you were doing when this error occurred!

Windows exception: C0000005
Stack trace:
03FC1E09
46FA79  46FB52  4030E4  6E3986  65EC1F  662BD6
652E73  448FF3  446559  447B36  4484B6  >4258DC
447A6B  4258DC  42AF98  42B034  7001F9  
Raw:
4030E4  46F38D  46F3DE  447B36  4076EE  46FA79
46FA8F  4033D0  4021C8  4023EF  447B36  46FB52
4030E4  4030E4  640062  6E3986  4479D9  4258DC
46001E  6FCCED  6B6C4B  46001E  46001E  450051
5DF182  650041  610072  64006C  690052  5DF182
450051  6C308F  690052  6FCD97  6C30E4  6FD167
5DF182  650041  64006C  690052  650041  610072
64006C  690052  6FCCED  6F8F1B  650041  610072
64006C  690052  6FF941  6129AF  6B1EF6  615C99
615CBC  4479D9  4258DC  44898E  447ABE  447B36

Press Ctrl+C to copy this report!
Continue execution?
---------------------------
Ano   Ne   
---------------------------

Third try, I tried something different:
1) Right mouse button on only one file in still the same directory -> normal RMB shell menu
2) Select all files ('*')
3) Right mouse button again -> no normal menu, no menu at all, cursor only "blinks" (once), strange...
4) Right mouse button again -> no normal menu, but special TC menu "177 files..... "

I think, there is bug in some shell extension, but I'm not sure.

[Damel]

Additional observation:
When I try to exit TC after step 3) or after step 4) (from the "third try"), TC completly crash with this Windows error:

Code: Select all

Podpis problému:
  Název události problému:	APPCRASH
  Název aplikace:	totalcmd.exe
  Verze aplikace:	8.5.0.0
  Časové razítko aplikace:	2a425e19
  Název chybného modulu:	kernel32.dll
  Verze chybného modulu:	6.1.7601.18229
  Časové razítko chybného modulu:	51fb1115
  Kód výjimky:	c0000005
  Posun výjimky:	0001414e
  Verze operačního systému:	6.1.7601.2.1.0.256.1
  ID národního prostředí:	1029
  Další informace 1:	2a73
  Další informace 2:	2a7328d8bb40c81c93b4b5f46adb8e10
  Další informace 3:	2a73
  Další informace 4:	2a7328d8bb40c81c93b4b5f46adb8e10

Přečtěte si prohlášení o zásadách ochrany osobních údajů online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0405

Pokud není k dispozici Prohlášení o zásadách ochrany osobních údajů online, přečtěte si toto prohlášení offline:
  C:\Windows\system32\cs-CZ\erofflps.txt

[sqa_wizard]

I think, there is bug in some shell extension, but I'm not sure.

Yes, this has been the cause in almost every problem related to RMB click.

To find the culprit, just use ShellExView.

1. Disable all entries of type "Context Menu" which are not from Microsoft.
2. Reboot your PC
3. Check if the problem has gone
YES => there is a faulty shell extension => Enable half of the entries again

4. Reboot your PC
5. Check if the problem is back again
YES => the culprit is within this half => disable again some entries until problem is gone
NO => the culprit is within the rest => enable some more entries until problem is back again

6. Please report here if you found the culprit shell extension

[Damel]

Solved -> shell extension from Extractor (Nova Software)

Thank you sqa_wizard!

[ghisler(Author)]

Thanks for letting us know, it may also help other users!