Drag&Drop does not work after login-dialog to network-sh

[piecewise]

Environment: TC 9.0ß8 on Windows 10, Version 1607

When connecting to a network share the Log-in Dialog is displayed. After the Data has been entered, confirmed and the focus is back on TC it is not possible to (right-) drag a file from TC to, for example, the Desktop to create a link.

It has nothing to do with the open network share since when changing to a local location, dragging files is still not possible.

Closing and reopening TC resolves the issue. When re-accessing the network share (Log in will not be shown since windows remembers them) the Issue does not happen and dragging files is possible.

Restarting Windows and performing the same action(s) breaks dragging again after the login-dialog passes the focus back to TC.

Best Regards
Martin

[ghisler(Author)]

I couldn't reproduce that, sorry. I tried both with UNC paths (cd \\server\share in command line) and with adding a network drive letter.

Does anyone else have this problem?

Maybe you were just running TC with admin rights, then drag&drop to the desktop will fail.

[piecewise]

Thank you for trying this out.

TC has not been launched with elevated rights. The account is a normal user account (since I like the safety of entering the credentials when required) and the network share is on a NAS accessed by IP (cd \\192.168.xxx.xx\name)

Both (Operating System and TC) are 64 Bit Versions.

Thanks again
Martin

[ghisler(Author)]

Maybe I was doing it differently from you? Can you give me step by step instructions how you went to the NAS from TC? Via command line? Or a button, Or???

[piecewise]

Yes, I use ctrl + down arrow to go to the comman line and then enter the command

cd \\192.168.xxx.xx\folder_name

and hit return. Then the dialog for the NAS login data appears. After I've entered user name and password I select connect, the dialog vanishes and the input focus is back at TC in the pane where the NAS folder content is shown.
From there I've copied a Document to a local working folder - which has been open in the other pane - by hitting the F5-Key. From there I've tried to drag the file to the desktop by using the right mouse button since this usually opens the context-menu to select the operation to perform on releasing the mouse-button (copy here, move here, create shortcut, ...) but the file was not selectable.
it also didn't work with the "normal" left-mouse-button drag.

This is reproducible on my configuration and my impression has been that there might be a com-object which is not completely closed from the log-in dialog since everything works correctly after the process has been closed and TC has been launched again. But this is just guessing without knowing TC codes.

Thank you for looking at this.

Best regards
Martin

[ghisler(Author)]

Hmm, maybe that's a special dialog from the NAS maker, not the normal Windows dialog? I have no such problems connecting to other Windows machines with different user credentials...

[piecewise]

Sorry, for the trouble I've caused! Today I've re-installed Windows 10 from the community preview back to the official build and it works correctly with TC9.0ß9.

Sorry and thanks for all the effort you've put in.

[Hacker]

[mod]Moved to the English forum.

Hacker (Moderator)[/mod]

[ghisler(Author)]

I see - so it was a bug in community preview. I hope that this bug will not make it into the next release version...