TC crashes when opening folder with media files while in thumbnail view

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Soloowaty
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TC crashes when opening folder with media files while in thumbnail view

Post by *Soloowaty »

Hi,
So I know there was a lot of bug reports like this, but I've tried all the suggested methods and it still doesn't work. Basically - when I'm in thumbnail view and open a folder with multiple (more than 10) media files (usually .mp4) the TC instantly crashes.
I've tried installing Icaros 3.2.1 like someone suggested - I think it got slightly better, but in general - no change.
I've tried setting thumbnail size to 256x192 - no change.
I'm on Windows 11, using TC 10.51.
Could someone help me with this?
Thanks!
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ghisler(Author)
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Re: TC crashes when opening folder with media files while in thumbnail view

Post by *ghisler(Author) »

Try changing to a square thumbnail size, e.g. 192x192 or 256x256. Some older thumbnail handlers crash with non-square thumbnails.
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Soloowaty
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Re: TC crashes when opening folder with media files while in thumbnail view

Post by *Soloowaty »

OMG! It works!
Also - I've been using your software for over 20 years. It is awesome! Thank you for your time and effort to update it. All the best from PL!
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ghisler(Author)
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Re: TC crashes when opening folder with media files while in thumbnail view

Post by *ghisler(Author) »

Do you have the K-Lite codec pack installed? They recently added support for non-square thumbnails, so I would recommend that you update it.
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Horst.Epp
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Re: TC crashes when opening folder with media files while in thumbnail view

Post by *Horst.Epp »

Even the actual K-Lite package crashes with non-square thumbnail size of 256x192.
So better stay with square sizes.
Windows 11 Home, Version 24H2 (OS Build 26100.4351)
TC 11.55 RC7 x64 / x86
Everything 1.5.0.1395a (x64), Everything Toolbar 1.5.5.0, Listary Pro 6.3.2.88
QAP 11.9.0.4 x64
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